This role ensures that existing and new IT services and systems are of a high quality, highly functional and sustainable for the University.  This includes utilising advances in technology and industry practice to ensure the effective design and efficient implementation of secure, quality IT services.

We value, empower and support every member of staff to get the best out of your unique talents, so you’ll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, pension contribution of 14.5%, and a unique and vibrant working environment.  

Role & Responsibilities:  

You will primarily focus on Azure infrastructure and development/continuous improvement specializing in technologies such as Application Gateways (WAF), Firewall, App Service Plans, Azure Virtual Desktop and Virtual machines. This would include refining requirements, applying a firm technical understanding to develop testable/automated and appropriate IT infrastructure. The post holder will document requirements and promote suitable IT solutions that exploit existing capabilities and proposing new solutions in accordance with University’s architecture.

Responsibilities include:

- Take an active and often lead role as an Azure Infrastructure subject matter expert, liaising closely with internal IT technical teams, external suppliers and contractors during the design, development and implementation stages of IT projects.

- As an Azure Infrastructure subject matter expert, provide technical consultancy and third line support for IT systems and services.

- At the Project Go-Live stage and through the Technical Change Request Process, ensure that all relevant testing, documentation and transition of knowledge and skills to appropriate teams have been completed and agreed with the relevant teams to enable smooth transfer into a fully supported operational state.

- Where dictated by the scale of the likely budget, partner with Procurement to complete tender exercises.  This includes providing input into the sections of the Invitation to Tender document covering technical requirements and co-ordinating the technical evaluation of the tender responses. 

- Manage to a high standard a case load of incidents, problems and service requests, and where necessary find and document new workarounds and resolutions.

The IT team at Surrey are plugged in to the whole University, and our digital transformation work underpins the University’s strategy. IT is growing our digital transformation capability, improving student experience, and helping increase our research impact.  

It’s a vibrant and exciting time to join a great and well-respected team at the heart of the University’s strategic plans.

What’s in it for you?

We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive.

Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment.

Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer:

· Competitive Salary

· Market leading Pension

· Up to 40 DAYS Holiday: 25 Days annual leave + 7 University Days + Bank Holidays

· Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare

· Access to on site leisure facilities at discounted rates

For more information or to be considered for the role, please apply via the University of Surrey Website.

The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

Closing Date: 07 Oct 2026

Area: Professional Services

Salary: £47,389 to £56,535
Fixed Term until October 2028

This specialist role is responsible for the design, documentation and lifecycle planning of audiovisual solutions across teaching and meeting spaces, from totem installations and small meeting rooms to large lecture theatres and specialist learning environments. Working alongside the AV Technical Manager, you will help ensure AV systems are supportable, scalable, standardised and aligned with institutional requirements, improving the reliability, usability and consistency of technology-enabled teaching, learning and collaboration spaces.

We value, empower and support every member of staff to get the best out of their unique talents, so you’ll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, generous pension contributions, and a unique and vibrant working environment.

Role & responsibilities

The AV Solutions Specialist works collaboratively with the AV Technical Manager, AV support colleagues, IT Services teams, Estates and project colleagues, University stakeholders and external suppliers to deliver practical, customer-focused AV solutions.

The post holder will lead and contribute to AV design and documentation activity, translating stakeholder requirements into robust solutions within agreed standards and constraints. The role will also support procurement, supplier engagement, installation planning, commissioning, acceptance testing, service transition and lifecycle planning.

Responsibilities include:

• Design and document AV solutions for teaching, learning and meeting spaces, including totem setups, small teaching rooms, medium and large teaching rooms, lecture theatres and specialist environments.
• Work with the AV Technical Manager to develop, apply and maintain AV standards, reference designs and supported technology patterns that promote consistency, scalability and serviceability.
• Produce and maintain technical documentation, including room specifications, schematics, signal-flow information, bills of materials, network and power requirements, control and interface requirements, support notes and handover packs.
• Gather and analyse requirements from academic, professional service and project stakeholders, translating teaching, collaboration and operational needs into practical AV designs within agreed standards and constraints.
• Support procurement, supplier engagement, installation planning, commissioning and acceptance testing, ensuring installations meet quality, health and safety, information security and accessibility expectations.
• Maintain lifecycle and asset information for AV systems, identifying obsolescence, risks, refresh priorities and opportunities to rationalise or standardise components across the estate.
• Provide specialist technical advice to AV support colleagues and project teams, supporting problem resolution, service transition, training and knowledge transfer for new or changed spaces, and contributing to continuous improvement of AV designs, standards and processes.

About you

We are looking for an experienced AV professional with a strong understanding of audiovisual systems design, documentation and technology standards. You should be confident translating the needs of academic and professional service users into practical, reliable and accessible AV solutions.

We’re looking for someone who is proactive, adaptable and committed to continuous improvement, with the ability to manage competing priorities and contribute to the development of consistent AV standards across the University. Experience of teaching, meeting and specialist learning environments would be particularly valuable.

How to apply

For more information or to be considered for the role, please apply via the University of Surrey Website.

Closing Date: 06 Oct 2026

Area: Professional Services

Salary: £37,694 to £46,049 per annum
Fixed Term (2 years)