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Student Communities Assistant

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. 

We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee.  

Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.  

The role

We are seeking to appoint 2 compassionate, knowledgeable, and highly motivated individuals to join our Student Events and Communities team as Student Communities Assistants. 

This exciting role will support the work of the Student Communities team in delivering a wide range of community building initiatives whilst also managing a diverse range of case work to resolve communal living issues. The primary focus of the role is on student-facing activities that enable extensive student engagement across the Student Life Directorate.

Key Responsibilities 

  1. Assist in the planning and coordinating of a diverse range of events and activities that promote cultural awareness, personal growth, and community engagement. 
  2. Assist with the development and growth of diverse student communities from confirmation through to graduation, supporting students to find their community(s) and foster a sense of belonging for all, whether that is through cultural, academic, social or interest-based groups.
  3. Effective management of a diverse range of communal living cases. Ensuring that student case management is effective in supporting student progress, throughout the student journey. 
  4. Contribute to the development of excellent strategic and operational policies and procedures, which assure outstanding student support, through comprehensive, co-ordinated, and exemplary customer-focused services.
  5. Provide other general assistance to the staff of the Events and Communities team in support of their activities as required.

About you

We're looking for someone with:

  • Strong interpersonal skills and the ability to build empathetic, supportive relationships.
  • Experience working with students in a case management or advisory role.
  • A commitment to community development.
  • Excellent organisational and communication skills.

Please note that a DBS check will be undertaken as part of our pre-employment checks for the successful candidate.

How to apply

To apply for this role, please upload a CV and cover letter with your application on the University of Surrey Website. 

Interviews are scheduled for week commencing 21st July. 

For an informal discussion regarding this opportunity please contact Charlotte Smyth (Student Events and Communities Manager) via email charlotte.smyth@surrey.ac.uk

Further details
Job Description

For more information and to apply online, please download the further details and click on the 'apply online' button above.
 
In return we offer a generous pension, relocation assistance where appropriate , flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery.

Click here to find out more about the benefits we offer to support you.

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all.  We place great value on diversity and are seeking to increase the diversity within our community.  Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

 

 

 

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Job Details
Department
Student Communities and Engagement
Location
Guildford
Salary
£27,644
Post Type
Full Time
Closing Date
23.59 hours BST on Tuesday 15 July 2025
Interview Date
Tuesday 22 July 2025
Reference
030725
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