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Lakeside Team Leader


Location:  Guildford
Salary:  £21,630 to £24,285
Post Type:  Full Time
Closing Date:  23.59 hours GMT on Sunday 04 December 2022
Reference:  082922

The University of Surrey is amongst the highest achieving Universities in the United Kingdom, it was awarded the Times/ Sunday Times University of the Year Award for 2016.

The Lakeside Restaurant and coffee shop are part of the School of Hospitality and Tourism Management which is ranked 1st in the UK and 2nd in the world for hospitality and tourism management in the Shanghai Global Ranking of Academic Subjects 2022. We are further 1st in the UK for hospitality and leisure management in the QS World University Rankings by subject 2022.

This is a unique operation led by a team of professional staff and ably assisted (during semester time) by talented students studying in the Schools’ BSc International Hospitality Management programme. 

Lakeside is recruiting a Team Leader to join our front of house supervisory team. The postholders key responsibilities will be to ensure consistency and quality of customer service and operations, predominantely withinin our fast paced and exciting coffee shop.

If you have a passion for customer service excellence, work well with others and are excited to work in this unique environment we would love to hear from you.

Applications should include a CV.

In addition to the salary, you will receive a generous annual leave entitlement and excellent development opportunities. The benefits package includes a generous salary package, an award-winning pension scheme and childcare assistance.

Interested candidates can contact Lauren Haffenden, Lakeside Assistant Manager and Development Lead ( for an informal discussion. 

Further details:    Job Description    
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For more information and to apply online, please download the further details and click on the 'apply online' button above.
In return we offer a generous pension, relocation assistance where appropriate , flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery.

Click here to find out more about the benefits we offer to support you.

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all.  We place great value on diversity and are seeking to increase the diversity within our community.  Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.






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