A great Student Placement opportunity for a Sales & Support Co-ordinator to join Surrey Sports Park, supporting the promotion and sales of a large portfolio of student and community memberships, junior programmes and adult courses to prospective, new and current members of Surrey Sports Park (SSP) with a main focus on student sales and promotions.
We value, empower and support every member of staff to get the best out of your unique talents, so you’ll be rewarded with a generous salary, 25 Days Holiday, competitive pension contribution, free gym membership, family friendly benefits and a unique and vibrant working environment.
The role
Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community.
We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically. The team is passionate and high performing, and the business model requires us to deliver a self-sustaining, well managed and customer service focused business.
Responsibilities include:
- follow the Sales Team’s customer-centric approach to guide prospects to the most appropriate services and programmes, whilst building relationships to help support and advise customers as part of the enquiry and on boarding process
- Support the sales and support team in creating a student sales strategy and campaigns, executing this bi-annually throughout the year and monitoring its’ successes.
- Be part of the team of Customer Support Administrators who provide high-level support to new and current members and users of SSP, to ensure the smooth running and professionalism of services and programmes and deliver an exceptional customer service.
- Actively contribute to the revenue generated within SSP through the sign up of new customers and the retention of current members ensuring all customer enquiries are answered fully to a high standard.
- Work alongside the team to plan and deliver new sales initiatives targeting Students and carrying out market research on competitor university venues, and membership pricing.
What’s in it for you?
We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive.
Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment.
Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer:
- Competitive Salary
- Free membership to Surrey Sports Park including Gym and Swimming pool
- Employee Pension Contribution doubled up to 6%
- 25 Days annual leave + Bank Holidays
- Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare
For more information or to be considered for the role, please apply via the University of Surrey Website.
The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.