The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.
We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee.
Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.
The role
We’re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you’ll need to succeed.
Whether you’re looking for a long-term career or just some extra shifts, if you’re reliable, friendly and love working as part of a team - this role could be perfect for you.
At a glance, your role is to work as part of a team to serve food and drinks to the correct specification, working efficiently, all while maintaining high standards of cleanliness, safety and customer service.
Our pubs open early and close late, so we offer great flexibility with shift patterns, including mornings, evenings, weekends and late finishes.
Duties include:
- taking orders, preparing, dispensing and serving drinks to the correct spec, whether at the bar or via the customer app
- delivering food to customers, ensuring that check-backs are completed and clearing plates within the required timeframe
- providing friendly customer interactions: say "hello", thank customers and build rapport
- being knowledgeable about promotions, events and new products
- maintain our `clean as you go` standards, including clearing tables, wiping surfaces and carrying out toilet checks
- working in all areas, including glass-washing, restocking fridges, floor and beer garden clearing and other duties, as needed
About you
- Demonstrate passion and enthusiasm in your role and show commitment to your pub and to Wetherspoon.
- Have the ability to manage time and prioritise tasks.
- Have a friendly nature and the ability to develop good communications skills.
- Be honest, trustworthy and respectful.
- Remain calm when working in a fast-paced environment.
- Adhere to Wetherspoon’s appearance standards.
- Receive regular feedback from the management team and achieve any actions agreed on.
How to apply
To apply please submit a CV and a cover letter outlining how you meet the requirements of the role. You should include specific detail about how you meet the essential criteria stated in the person specification, including core competencies.
The University of Surrey reserves the right to extend/close this vacancy early based on Volume and Calibre of applications.
The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.