The University of Surrey’s Student & Academic Administration Department is seeking a highly motivated individual to join the Exams, Graduation and Awards Team.
The Exams, Graduation and Awards team is a small but busy team who are responsible for the organisation of class tests and University exams, the organisation of the University’s Graduation ceremonies and award related activities. As part of this team, you will have responsibilities in all these key areas of activity.
We value, empower and support every member of staff to get the best out of your unique talents, so you’ll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, excellent pension contribution and a unique and vibrant working environment.
Role & Responsibilities:
Working closely with your Line Manager and academic & administrative staff across the University, you’ll deliver a high quality and efficient service across a range of Exams, Graduation and Award tasks.
Key responsibilities include:
- Provide a professional and competent level of administration and organisation in delivering activities in relation to exams and in-class tests.
- Support the Exams, Graduation and Awards Manager with the day to day administration of the University’s graduation ceremonies (approx. 20 per year split between April and July), including supporting students with booking tickets, packing degree certificates and providing support on ceremony days.
- Receive and process enquiries in a timely, efficient and courteous manner to contribute to the student experience.
- Apply current processes and procedures, as directed by the Exams, Graduation and Awards Manager in line with University regulations and policy, particularly around maintaining appropriate records and ensuring confidentiality and secure storage of exam and test papers
- Maintain accurate records in the student management system (SITS), and any other agreed supporting-systems.
The successful candidate will be able to demonstrate the ability to multitask, communicate effectively to different audiences, and work to a high level of accuracy. The role will require excellent interpersonal and organisational ability. You will need to be adaptable to different situations and should be well organised and methodical in your approach.
Relevant administrative experience would be a distinct advantage. Excellent IT skills, particularly in MS Office packages, and familiarity with databases would be beneficial. Accuracy and attention to detail and a proactive approach to different groups of customers is essential.
This role is offered on a fixed-term basis until February 2027.
What’s in it for you?
We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive.
Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment.
Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer:
- Competitive Salary
- Market leading Pension
- 25 Days annual leave + 7 University Days + Bank Holidays
- Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare
- Access to world-class leisure facilities at discounted rates
For more information or to be considered for the role, please apply via the University of Surrey Website.
The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.