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Member Experience Administrator

SSP Member Services

Location:  Guildford
Salary:  £15,108 per annum pro rata (0.8 FTE)
Post Type:  Part Time
Advert Placed:  Friday 03 January 2020
Closing Date:  Wednesday 22 January 2020
Interview Date:  Wednesday 29 January 2020
Reference:  000320


An opportunity has arisen within the Member Experience team for a proactive, self-motivated and highly organised individual to provide high-level support across a range of administrative activities, to ensure the smooth running and professionalism of the Member Experience for potential, new and current members. 


The post holder has specific responsibility for the provision of administrative services, within a clearly defined section of work.  They will operate with minimum day-to-day supervision in the day-to-day planning, organising and performance (to an agreed quality standard and specification) of a wide-range of administrative support activities.  This will include successfully managing any conflicting demands, possessing a basic awareness of the options available and being able to make effective and appropriate decisions.  To ensure the consistency and quality of the support delivered across SSP, the post holder operates within well-established documented processes, policies and procedures. 


The post holder will be expected to work with several IT, finance and leisure management systems and produce subsequent reports when required.


Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community. We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically.


If you would like to discuss this role further, please contact Nathan Carr via email


The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.


Please note CVs cannot be accepted without a completed application form.


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Further details:

For more information and to apply online, please download the further details and click on the 'apply online' button above.

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