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Front of House Advisor (Gym)

SSP Operations

Location:  Guildford
Salary:  £17,939 per annum
Post Type:  Full Time
Advert Placed:  Tuesday 13 July 2021
Closing Date:  Tuesday 27 July 2021
Interview Date:  To be confirmed
Reference:  032321-R
An opportunity has arisen within the Front of House team for a proactive, self-motivated and highly organised individual to join our team.
The post holder will need to have the ability to think independently, problem solve and possesses excellent communication skills. The successful applicant will be the first point of contact for visitors and potential clients to the Fitness Suite and The Treatment Room, ensuring they are received in a welcoming and efficient manner and are provided with the required information and direction. Contributing to a positive visitor experience and upholding the professional image of the park, as well as holding responsibility for co-ordinating the booking system of The Treatment Room and providing administrative support for the operation of The Treatment Room.
In addition, the post holder will be able to demonstrate excellent organisational and administration skills, along with adaptability, openness to change and personal motivation in all aspects of their work. 
Applicants should be highly organised with a proactive approach to their work, with the necessary skills to provide outstanding customer service. Forming a part of the Front of House Team the successful applicant will be professional and approachable with excellent communication skills to ensure a smooth and efficient customer journey
Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community. We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically. The team is passionate and high performing, and the business model requires us to deliver a self-sustaining, well managed and customer service focused business.
If you would like to discuss this role further please contact Lucy Sumners on 01483 682131 or email  
The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.
Please note CVs cannot be accepted without a completed application form.
Surrey Sports Park is committed to being an equal opportunities employer.
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Further details:

For more information and to apply online, please download the further details and click on the 'apply online' button above.


Surrey Sports Park is committed to providing an inclusive environment that offers equal opportunities for all.  We place great value on diversity and are seeking to increase the diversity within our community.  Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

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