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Research Fellow- NIHR GoodSAM project

School of Health Sciences

Location:  Guildford
Salary:  £31,866 to £39,152 per annum
Fixed Term
Post Type:  Full Time
Advert Placed:  Wednesday 30 June 2021
Closing Date:  Sunday 08 August 2021
Interview Date:  Tuesday 17 August 2021
Reference:  037721

The Workforce Organisation and Wellbeing (WOW) Research Group in the School of Health Sciences is seeking a post-doctoral Research Fellow to work on an NIHR Health Services and Delivery Research funded project to evaluate the use of a video streamlining app (GoodSAM) in emergency services. GoodSAM enables video streaming from the scene of an accident or injury to NHS emergency dispatchers using 999 callers’ smartphone cameras to inform decision making about emergency dispatch. Working with Professors Cath Taylor, Richard Lyons and Jill Maben at the University of Surrey and supported by other Professors at the university and by colleagues at South East Coast Ambulance Service, this is an excellent opportunity for a health services researcher or social scientist with mixed methods experience to work within an experienced national team.

The study is a feasibility Randomised Controlled Trial (RCT) with embedded process evaluation. The project aims to assess the feasibility of undertaking a definitive trial to evaluate whether use of GoodSAM (smartphone video streaming from 999 callers) reduces time to appropriate emergency response in trauma incidents.  The researcher will be responsible for many aspects of the study with support from the rest of the research team. This includes supporting HRA and local approvals processes; collecting data through surveys, interviews and ethnographic observation and field notes; data analysis; and supporting the production of reports and research outputs.

We are looking for a post-doctoral researcher with skills in mixed methods (primarily qualitative) research including observation, interview and survey data collection and analysis, and excellent project management skills to support this study. They will also ideally need experience of data collection in the NHS and in stressful settings, and excellent verbal and written communication skills, as well as the ability to work independentlybut also create and nurture a remote team culture.

This is a fixed-term post for up to 18 months starting in the autumn.  Both full and part-time applications will be considered. Some travel within Kent, Surrey and Sussex (predominantly Crawley and Cox Health) will be necessary, so a driving license as well as access to a car is desirable. The flexibility to work some anti-social hours will be required as some observation within the emergency operations centre will be at night.

In addition to salary, you will receive a generous annual leave entitlement and excellent development opportunities. Benefits package includes salary, relocation (subject to meeting certain criteria), childcare assistance and discounted membership to our world-renowned Surrey Sports Park.

Sitting within the University’s Faculty of Health and Medical Sciences, the School of Health Sciences has achieved substantial success and is currently ranked 4th by the Complete University Guide 2020 and 4th by the Times and Sunday Time Good University Guide 2020. The School is a leading provider of undergraduate and postgraduate education and is in the top 10 in the UK for research following the recent Research Excellence Framework assessment. In addition to this, we have been awarded Gold for our Teaching Excellence Framework (TEF).

The University of Surrey is very proud of being recipient of four Queen’s Anniversary Prizes. As a Bronze Athena SWAN award holder, Stonewall Diversity Champion and Disability Confident employer, we are committed to supporting equality, diversity and inclusion.

Further information about the University and the School of Health Sciences can be found at For an informal discussion please contact Professor Cath Taylor:

Please use the links below to go to the relevant pages to apply. We can only accept applications from the University of Surrey website.

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Please note, it is University Policy to offer a starting salary equivalent to Level 3.6 (£31,866) to successful applicants who have been awarded, but are yet to receive, their PhD certificate.  Once the original PhD certificate has been submitted to the local HR Department, the salary will be increased to Level 4.1 (£32,817).

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Athena Swan Bronze Award / Disability Confident Committed / Stonewall Diversity Champion